Michigan Alumni Travel FAQ

While Michigan Alumni Travel allows you to reconnect with U-M alumni and experience the world, there are many questions that come along with international travel. The answers to the most commonly asked questions are below. If you have a question you don’t see below, or if you need additional information, please contact the extraordinary Michigan Alumni Travel team responsible for planning and coordinating every aspect of your trip at 855.764.0064 or alumnitravel@umich.edu.

Visit the Tour Operator Contact Information section for operator phone numbers.

Headshot of Rachele Conley-Neu

Rachele Conley-Neu

Travel Program Manager

Rachele Conley-Neu is an Ann Arbor native and an alumna of the University of Michigan. She holds a B.A. from LSA and an M.A. in Sport Management. She previously worked for Michigan in the Athletic Department as well as the golf course during undergrad and again as a graduate intern. She spent 2012-14 handling operations for both the men’s and women’s golf teams. The last four years, Rachele worked for Detroit Mercy’s athletic department, where she oversaw two departments that were part of game-day operations and special events.

She is enthusiastic to be back at Michigan working to create memorable experiences for Alumni Association members.

Email Rachele: rbconley@umich.edu

Carmen HerinCarmen Herin

Travel Program Coordinator

Carmen Herin was born and raised in Indiana but has been living in Sydney, Australia since 2014. She holds a B.A. from Purdue University in Hospitality & Tourism Management and an M.A. in Secondary Education from Australian Catholic University. Carmen has previously worked as a travel agent as well as a high school teacher.

She finds it difficult to pick her best travel highlights, so to name a few – snow skiing in Japan, diving on the Great Barrier Reef, and hiking the Great Wall of China. As a member of the Travel Team, she wants to share her passion for people and culture by helping you plan your next dream holiday! 

Email Carmen: cherin@umich.edu

Tour Operator Contact Information

Frequently Asked Questions