General

Q: What is Alumni Volunteer?
A: Alumni Volunteer is a digital platform for volunteer opportunities offered through the University, from academic schools and colleges to non-academic units across campuses. It serves as a trusted source for alumni to find volunteer opportunities fit to their preferences so they can give back wherever they are, however they can.

Q: We are not a degree-granting unit. Can we still participate?
A: Yes! All University partners are eligible to join this cross-campus platform. Please contact [email protected] to inquire of your unit’s current partnership status. You are required to complete training/system orientation before you are granted account access.

System Access

Q: We have volunteers who would like to get involved but are not technically U-M alumni. What can we do?
A: We welcome those who are passionate about finding opportunities through Alumni Volunteer. All U-M staff should follow the University’s “Friend Accounts” policy to set up appropriate accounts for these non-alumni volunteers. After completion, please notify [email protected] to grant access to the Alumni Volunteer platform. 

Volunteer Opportunities

Q: What kind of volunteer opportunities should be posted on Alumni Volunteer?
A: We value alumni volunteers’ contributions as defined by the Council for Advancement and Support for Education (CASE): “…rewarding volunteer roles that are endorsed and valued by the institution, and support its mission and strategic goals.” Examples include:

• Governing or advisory board members
• Volunteer fundraisers (note: these are volunteer positions contributing to fundraising efforts — e.g., “a regional council member” — direct solicitation should not be included on the platform)
• Officer (e.g., club leaders, treasurers)
• Activity/event hosts or organizers
• Student recruitment activities
• Career mentors
• Public advocates
• Classroom speakers
• Interviewed for an alumni profile 
• Social media “takeover” volunteers
• Other volunteer roles that are rewarding and endorsed by U-M

Technology 

Q: Where can I find step-by-step instructions for University staff members?
A: Technology Reference Guide: University Partners 

Q: Where do I submit feedback when I am experiencing a technical difficulty?
A: If you are experiencing a technical issue, please click the “Contact Us” link at the bottom of any page of the Alumni Volunteer website or send us an email at [email protected].

Q: Where can I find information about the Alumni Association’s privacy policy?
A: All information collected and provided through Alumni Volunteer is subject to the Alumni Association of the University of Michigan Privacy Statement.

Additional Information

To review more FAQs, click here.