An increasing number of communities across Michigan are exploring alternative approaches to traditional 911 responses. Key findings from the latest Michigan Public Policy Survey reveal that law enforcement and local government officials support expanding crisis response teams to include professionals like social workers and mental health experts, in addition to police. Debra Horner, senior program manager of the survey, discusses how this shift could benefit police departments grappling with staffing shortages and heavy workloads in this article from the Ford School.
