A Framework to Reduce Administrative Burdens in the Social Safety Net

At all levels of government, vital social services—such as health care, housing assistance, and unemployment benefits—are designed to support Americans. However, complex bureaucratic systems often make these services difficult to access. How can we reduce administrative burdens to improve accessibility? Ford School professors Pamela Herd and Don Moynihan offer a solution: a comprehensive framework that identifies and addresses the barriers preventing individuals from benefiting from essential social safety nets.