When technology intersects with healthcare, the results can be both promising and challenging. Direct communication between patients and healthcare providers—often replacing in-person visits—can enhance accessibility, improve efficiency, and lower costs. However, excessive reliance on telehealth may overwhelm clinicians and contribute to provider burnout. A trio of studies from the University of Michigan offers new insights into addressing these challenges, aiming to improve both patient care and provider well-being. Learn more from the Institute for Healthcare Policy and Innovation in this research spotlight.
