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Dutton, Caza Offer Advice on How to Manage Employees’ Anxiety About Returning to Work

July 26, 2021

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15-30 mins
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Michigan Ross Center for Positive Organizations co-founder & core faculty member Jane Dutton and research advisory board member Brianna Caza discuss in the Harvard Business Review how leaders can best ease employees’ anxiety when transitioning back to work in-person. Dutton and Caza offer multiple strategies to help this transition, such as allowing for ambivalence and considering experiments and pilot programs. The faculty experts highlight that is normal for employees to have both negative and positive emotions simultaneously, but helping them build resilience and modeling ambivalence “can create a culture where people adapt and pivot more easily.”

 

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