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AI-powered Interviewer Provides Guided Reflection Exercises During COVID-19 Pandemic

June 18, 2020

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5-15 mins
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Professor of Computer Science and Engineering Rada Mihalcea and PhD student/co-author on the project Charlie Welch discuss the AI-powered interviewer, powered by natural language processing, that offers socially-distanced support for those facing difficult times during the COVID-19 pandemic. The virtual interviewer employs counseling strategies such as motivational interviewing and expressive writing to get individuals to self-reflect and write. The AI technology offers questions and feedback in real time based on users’ replies, allowing individuals to turn feelings into words to allow greater control over the challenges they are facing during quarantine.

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