Alumni Association Travel FAQ

While Alumni Association Travel allows you to reconnect with U-M alumni and experience the world, there are many questions that come along with international travel. The answers to the most commonly asked questions are below; however, if you have a question you don’t see below or if you need additional information, please contact Carrie Fediuk or Erica Cialone. They’re the extraordinary Alumni Association Travel Team responsible for planning and coordinating every aspect of your trip and can be reached at 855.764.0064 or alumnitravel@umich.edu.

CARRIE FEDIUK

Senior Manager of Alumni Enrichment and Travel

Carrie Fediuk is a graduate of Madonna University in Livonia, Michigan, where she earned a Bachelor of Arts in Communication. Carrie came to the Alumni Association of the University of Michigan in August 2005 as a writer for the Marketing and Communications team. In 2007, she became Manager of Board and Employee Relations and, in 2009, Carrie became a member of the travel team. She is now Senior Manager of Alumni Enrichment and Travel. Impressed with the strong loyalty and tradition that Michigan alumni carry with them long after they leave, she’s committed to helping keep that enthusiasm alive by finding ways to keep alumni connected with each other and the University.

Email Carrie: cfediuk@umich.edu

ERICA CIALONE

Travel Program Coordinator

A Michigan native, Erica graduated from Grand Valley State University with a degree in Hospitality and Tourism. She came to the Alumni Association in 2013 and is responsible for coordinating travel for more than 50 different tours around the world. She also oversees all aspects of individual trip delivery, including mailings and vendor/traveler communication. Erica has previously represented the Alumni Association on several trips spanning more than 10 countries, including travel to Russia and French Polynesia.

Email Erica: ecialone@umich.edu

I have a specific question regarding the airfare, trip price, room dimensions, facilities or accessibility of a trip. Whom do I contact?

Please contact Alumni Association Travel at 855.764.0064 or alumnitravel@umich.edu. You may also contact the tour operator directly at the number listed on the website.

What happens if I need to cancel my trip?

If you decide you need to cancel your trip reservations, please refer to the terms and conditions found on the brochure or website. The request must be in writing via letter or email. This may be mailed to 200 Fletcher St., Ann Arbor, MI 48109-1007 or emailed to alumnitravel@umich.edu.

Do I need to be a member of the Alumni Association to travel? Can I bring friends and family who are not alumni?

Yes. Travel is a benefit of Alumni Association membership, and we welcome family and friends on our tours. However, all travelers need to be members of the Association. If you would like to travel with us and you are not a member, you can join today.

How early should I make a reservation?

We always suggest making reservations as early as possible after the trip brochure is available. Some trips sell out very quickly. It is not possible to predict how quickly a trip will sell out. The longer you wait, the greater the chances are that the trip will be filled.

Why do I have to pay more if I am traveling alone?

Trip pricing is always based on two people sharing the cost of the hotel room or ship cabin. If you are traveling alone, there is no one else to share in the lodging expense. Therefore, a single traveler must cover this entire cost, instead of half. Please note that the single supplement for a cruise is generally much higher than a “land” trip since a substantial portion of the total trip cost is the ship cabin.

There are no other “extra” fees charged to a single traveler other than the additional lodging cost. If you would like to request to have a roommate and not pay the single supplement, our tour operators will try to honor requests for roommates, but there is no guarantee that a roommate will be available.

What does the activity level mean?

The Alumni Association Travel Program organizes trips that allow alumni to learn, explore, and discover at a variety of different activities levels, while in the company of fellow U-M community members. These programs are designed for people who are in good health, have good mobility, and who are comfortable participating in physical activities.

Activity Rating Levels

To ascertain whether a program’s physical demands is right for you, each alumni trip and its related excursions have been rated as mildly active, moderately active or active. On some tours, travelers may choose to participate on excursions based on their own comfort level while other tours do not offer these options. These ratings are approximate and will vary from person to person depending on normal activity level.

  • Mildly Active – Easy pace, little walking and stair climbing.
  • Moderately Active – Faster pace, substantial distances covered, long walks, city walking tours over uneven walking surfaces, stair climbing and embarking and disembarking zodiac crafts.
  • Active – Vigorous pace, frequent movements, extensive walking over uneven walking surfaces, hiking, stair climbing, embarking and disembarking zodiac crafts, and lack of handicap facilities available.

If you are unsure if a trip is right for you, please check with your doctor and call the Alumni Association Travel Program at 800.847.4764 for more details.

Can I register over the phone?

Yes. Please contact Alumni Association Travel at 855.764.0064 or the tour operator at the number listed on the website.

I have questions regarding vaccinations, health tips, etc. when traveling abroad. Where do I go?

Please visit the Center for Disease Control’s website or contact the tour operator. You should also contact your primary health care physician.

Can I take my children on a trip?

We occasionally offer trips that are designed especially for families. However, the majority of our trips are best suited for adults. Limited children’s activities will be offered on our non-family trip departures. If you are interested in traveling with children, please contact our travel staff or the tour operator to find out if a particular trip is appropriate for children.

Can I remove the air component from the travel package so that I can use my frequent flyer miles to get to the destination city?

Yes. For the majority of our trips, a “Land Only” option is available. This will allow you make your own flight arrangements. However, if you are not traveling with the group, you will be responsible for the cost and arrangement of the airport transfers during the trip.

Will I receive additional information after I book my trip?

Once the tour operator has received your registration, you will receive detailed information regarding a suggested reading list, packing list, background information on the countries you will be visiting, currency requirements, and any other information you might need.